Careers

At United Floors, we believe that our employees are our greatest asset. If you're seeking a fulfilling career where you can make a difference and unleash your full potential, you've come to the right place. Explore our career opportunities below.

United Floors is a reputable company in the floor covering industry that has been serving Nanaimo since 1986. We are currently seeking a motivated and experienced Flooring Sales Professional to join our team. The ideal candidate will have a strong sales background, excellent customer service skills, and a deep knowledge of flooring materials and installation processes. This position offers the opportunity to work with a diverse customer base, contribute to business growth, and be part of a dynamic team.

Responsibilities

Customer Service:

• Greet customers, understand their flooring needs, and provide expert advice and recommendations.
• Assist customers in selecting appropriate flooring materials based on their preferences, budget, and specific requirements.
• Answer customer inquiries and provide accurate information about products, pricing, installation, and warranties.
• Ensure exceptional customer service at all times and build long-term relationships with clients.

Sales and Estimation:

• Actively engage in selling flooring products and services to meet or exceed sales targets.
• Generate sales leads through various channels, including referrals, networking, and prospecting.
• Conduct on-site visits to customers' homes or commercial spaces to assess flooring needs, measure areas, and provide accurate estimates.
• Prepare and present detailed quotes, including product recommendations, pricing, and installation timelines.

Product Knowledge and Expertise:

• Stay up-to-date with the latest flooring products, trends, and industry developments.
• Demonstrate a comprehensive understanding of different flooring materials, their characteristics, installation methods, and maintenance requirements.
• Educate customers on the benefits and features of various flooring options to help them make informed decisions.

Project Management:

• Collaborate with customers, suppliers, and installation teams to ensure seamless project execution.
• Coordinate with installation teams to schedule and manage flooring installations.
• Conduct regular follow-ups with customers to ensure satisfaction and address any concerns or issues that arise.

Administration:

• Maintain accurate and organized customer records, including quotes, orders, and communication history.
• Process sales transactions, invoices, and payments in a timely manner.
• Collaborate with the administrative team to ensure proper inventory management and stock replenishment.

Requirements:

• Previous sales experience in the flooring industry or a related field.
• In-depth knowledge of different flooring materials, including hardwood, laminate, carpet, vinyl, and tile.
• Strong customer service and interpersonal skills.
• Excellent communication and negotiation abilities.
• Detail-oriented with good organizational and time management skills.
• Proficiency in computer applications, including MS Office and CRM software.
• Valid driver's license and reliable transportation.

If you are a self-motivated individual with a passion for sales, a keen eye for design, and a desire to provide exceptional customer service, we would love to hear from you. Please submit your resume, along with a cover letter outlining your relevant experience and why you would be a great fit for this role, to Katherine Englund. We appreciate all applications, but only those selected for an interview will be contacted.


Job Types: Full-time, Permanent
Salary: $35,000.00-$100,000.00 per year
Benefits:

• Automobile allowance
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount
• Vision care