Testimonials

Carli, Olds AB

Can't say enough about the great products, but more importantly the top-notch customer service we've received. We have and will continue to recommend them to friends and family!

October 2020

Latieshia, Nanaimo B.C.

I have nothing but amazing things to say about United Floors in Nanaimo. They went above and beyond for us during a very stressful time. Tania is friendly, knowledgeable and really cares about her customers. In her absence, every single staff member we dealt with provided nothing but excellent customer service. We couldn't be happier with our new flooring and the installation process. Thank you all for the wonderful service. I will recommend United Floors to all friends and family needing new flooring.

September 2020

Sarah, Penticton B.C.

Amazing flooring store! Couldn't have asked for better help finding the perfect floor for my house. Friendly staff and great customer service.

September 2020

Roger, Sidney B.C.

My wife and I have been customers at United Floors in Sidney for almost thirty years. Obviously we keep going back. Rick and Wayne are knowledgeable, relaxed and seem to know what we want. Our recent installation (both carpet and tiles) was painless and the two floors look fantastic. The problem now is we will be shopping for new furniture to keep up with the flooring!

July 2020

Jennifer, Salmon Arm B.C

We had luxury vinyl plank installed, and couldn’t be happier with the product, but more importantly the service we received from United Floors. They were the best pricing, easy to deal with, delivered what we asked for in a timely manner. I wouldn't hesitate to recommend them. Thank you for all of the care and attention to detail that was put in, it was really appreciated!

July 2020

Mike, Williams Lake B.C.

Very helpful staff, great selection of quality floors and paint.

March 2020

Doug, Victoria B.C.

We were very pleased with our new kitchen floor installation project done by United Floors Victoria. Mark the Manager did a great job on the on-site inspection and the cost projection, with great ideas. The installer did a great job on the two-day install. He was very careful and tidied up afterwards. We love our new kitchen floor. I would highly recommend United Floors for any flooring needs.

April 2020

Debra, Port Alberni B.C.

The staff is very helpful and friendly. I was in looking at flooring I'm doing a bathroom renovation and the manager served me himself very pleasant and knowledgeable I found exactly what I was looking for and I shopped locally, bonus! Thank You Jake!

April 2020

Debra, Port Alberni B.C.

The staff is very helpful and friendly. I was in looking at flooring I'm doing a bathroom renovation and the manager served me himself very pleasant and knowledgeable I found exactly what I was looking for and I shopped locally, bonus! Thank You Jake!

April 2020

Adam, Peace River AB

Scott and Dan are absolutely amazing. We went through hell and back on our insurance claim and they were a very big light at the end of the tunnel that made everything very tolerable! Things come up… always… the true test is how a company deals with it… and they dealt with it with flying colours. Thanks for everything!

February 2020

Hugh, Parksville B.C.

Instead of wasting time getting quotes, I should have just gone to these folks right off. They'll get you the best price for the best quality and their installers are absolute perfectionists so don't expect anything less from this team.

October 2019

Hugh, Parksville B.C.

Rhonda, Kamloops B.C.

If you're in the market for new flooring don't hesitate to go see Chad at United. He's knowledgeable and great to deal with. I ran into a few issues with my floors during our renovation / addition and Chad always found a solution. The installer, Al, has been great to deal with as well. He's cheery and meticulous with what he does. I can't say enough about dealing with Chad at United Floors.

October 2019

Carrie, Regina SK

I was very pleased with the service, product and install through United Floors.

October 2019

Jennifer, Hinton AB

The staff at United Floors were super helpful and honest in guiding us through our options and picking out the product we needed. They were prompt in answering our questions and making sure we were taken care of. The removal and installation team were also reliable and efficient and before we knew it, our old dirty carpet was replaced by excellent new luxury vinyl. We were completely satisfied by every other aspect of our experience, especially with Wyatt.

October 2019

Dick, Sault Ste. Marie ON

Great customer service very knowledgeable staff. They installed hardwood flooring, click vinyl for the 2 bathrooms and carpet down the stairs. This was done in 2 days plus 3 hrs for the carpet down the stairs. The guys installing were very professional and did a excellent job. The prices for flooring are competitive as are the installation fees. We went to 5 different stores and we picked the best in United Floors

October 2019

Ron, Campbell River B.C.

Martin and staff very friendly and professional. The quality of work was well above standard from Randy & Travis and Rob who took the extra time to do the preparation work and level floor. Cannot say enough, great job guys.👍

September 2019

Randy, Red Deer AB

Always very helpful to customers with ideas!

September 2019

Natalie, Courtenay B.C.

I am very pleased with my new floors and have to thank all the staff at United Floor for providing me with such excellent service. I dealt primarily with Al who is highly knowledgeable, responsive (busy guy, but always follows up) and personable. Congrats on being such a great team. Thank you!

October 2018